Frequently Asked Questions (FAQ)

Your reliable partner for packaging automation – improves packaging quality and increases packaging efficiency with less waste.

FAQ

Answers to Your Packaging Machinery & Automation Questions

This FAQ section provides answers to common questions about packaging machine selection, customization, lead times, maintenance, spare parts, and warranty services.
We hope these insights help you better understand our solutions and find the right packaging equipment for your production needs.


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JOIEPACK offers a wide range of automated packaging machines for both food and non-food products, including bakery products, frozen foods, noodles, fruits and vegetables, medical supplies, and more.

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JOIEPACK offers a variety of packaging machines, including horizontal flow wrapping machines, horizontal shrink wrapping machines, and automatic wet tissue packaging machines.

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When selecting a packaging machine, factors such as product size, shape, packaging film, packaging format, and target production capacity should be considered. JOIEPACK can recommend the most suitable...

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Our machines are manufactured on a made-to-order basis, and there are usually machines being assembled on our production line. Since the machine models under assembly vary according to current orders,...

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Since all JOIEPACK machines are manufactured to order, the typical lead time is approx. 3 to 4 months. For larger quantities or highly automated systems, the lead time may be longer depending on the project...

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Yes. Equipment configurations can be tailored to the available factory space, required production capacity, and specific characteristics of the product.

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Please provide information such as product photos, product dimensions, packaging method, estimated production capacity, and contact details.

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All new machines come with a one-year warranty under normal operating conditions. Damage caused by improper operation or normal wear and tear of consumable parts is not covered by the warranty.

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The recommended maintenance frequency varies depending on production volume, daily operating hours, product characteristics, and the production environment. For equipment operating continuously or at high...

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Sealing quality can be affected by factors such as packaging speed, packaging material, sealing temperature, sealing pressure, and product positioning. If problems such as broken seals or excessive heat...

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Yes. JOIEPACK can provide spare parts according to the specific machine model. If replacement parts are required, please provide the machine model, serial number, and photos of the required part so that...

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Joiepack Introduction

JOIEPACK Industrial Co., Ltd. is Taiwan supplier and manufacturer in Packaging Machinery for Bakery, Food and Non-Food Industries.. Joiepack has been offering our customers high quality flow wrapper, packaging machine, pillow pack machine, shrink wrapper, box-motion hermetic sealing wrapper, wet wipes packaging machine, auto feeder, servo wrapper, smart distribution station, cake packaging line, chocolate packaging line, biscuit packaging line since 1980. With both advanced technology and 46 years experience, Joiepack always make sure to meet each customer's demand.